Return Merchandise Authorization
Company Name
Date of purchase
Type of compensation
-None-
Refund
Replacement
First Name
Last Name
Email
Phone
Address line 1
City
State
Zip Code
Invoice / Web order number
Item Category
Labels
Inks
Consumables
Printer parts
Other
Item requested
Reasons for return
QTY
Sub-Pipeline
Sales Pipeline
Ticket Managment
SDR Pipeline Test Standard
Customer Support Standard
Stage
Lead Acknowledged
New Ticket
Day 1 - First call and Email
Attempting Contact
In Progress
Day 2
Emailed Introduction
On Hold
Day 3 - Second Email
Direct Contact
Closed
Day 4
Interest
Deferred
Day 5
Analyzing Details
Not an Issue
Day 6
Providing Cust. Samples
Day 7
Setting Up Demo
Day 8
Demo
Quoted
Excellent Response
Verbal Commitment
PO Received
Day 13
Purchased on Web
Customer Chose Different Solution
Continous No Contact
Required Different Solution
Decided to not purchase
Supplier/NA
Lost Interest
Lead Received
Lead Assigned
Raegan - Working
Lost Competitor
Quote In Process
Closed Won
Closed Lost
On assigned
Assigned
Working progress
Waiting for customer
test1
Working
Waiting customer
Day 9 - LI Request
Day 10
Day 11 - Third Email
Day 12
Day 14
Day 15
Day 16
Day 17
Day 18
Day 19 - Fourth Call
Day 20 - Final Email
Day 5 - Second Call
Day 7 - Pursuit 1
Day 13 - Pursuit 2
Day 15 - Third Call
Day 17 - InMail or Email
New Request
Value Proposition
Identify Decision Makers